a software development company with a 25 year track record in providing
banking solutions to over 159 community banks.
McCoy Myers & Associates, IT Manager
TRYING OTHER 'SOLUTIONS', I WENT TO
MY SENIOR MANAGER AND IN
DESPERATION ASKED FOR AN UPGRADE
TO FULLSHOT 8"
is an IT Manager at McCoy Myers, a software development company providing
solutions to over 159 community banks in the southwest, and
uses FullShot in a variety of situations. From error reports
to technical documentation, when it comes to gathering screen content,
he relies on FullShot as his goto screen capture solution. He is
responsible for introducing FullShot as a screen capture solution
for his company and helping his colleagues become more efficient in working
with screen data in the field.
With his software savvy, he has chosen FullShot above the competition
for its flexibility and ease of use.
"I am the IT
manager for McCoy Myers & Associates in Amarillo, Texas. My
computer experience extends back to 1982 so I have seen a tremendous
amount of software and computer systems come and go over the years.
I want to tell you that in an age where it is increasingly
rare to find software that truly lives up to its marketing claims,
your FullShot product definitely stands out as one that actually
delivers everything it promises.
ago we purchased a server license of FullShot 97 to assist us in
enhancing our software manual as we migrated our software from a
terminal environment to client-server. At the time I was solely
responsible for both our WAN management and our WAN security, and
I quickly began to rely heavily on FullShot to collect information while
in the field and bring it back to headquarters for a wide variety
of purposes including technical documentation, troubleshooting,
and even policy compliance. I can honestly tell you that
I remember being totally frustrated numerous times when I found
myself on the road and unable to capture screen databecause
I didn't have a connection to our corporate server, in many cases
that was the only opportunity I had to preserve that information
and I recognized the lost opportunities to add to our knowledge
base simply because I didn't have FullShot available to capture
"Last year I
replaced my Win2000 laptop with an XP machine, and to my disappointment
I found that our FullShot 97 no longer worked the way it used to.
After a couple months of trying other print screen 'solutions'
that were 'not exactly' like FullShot, I went to my senior
manager and in desperation asked for an upgrade to FullShot 8, and
thankfully he agreed.
"I'm very pleased
to tell you that our entire company is now back to happily
snapping away, and I am using FullShot 8 more than ever. My
staff is more effective with actual screen shots to work with, and
I can take screen shots to every department in the company, including
senior management, with confidence that the impact of the
information will not not be lost in trying to translate technical
jargon to non-technical people. Customer service benefits
from this, our training is more effective, and our technical documentation
is more precise than ever before, and I hope to soon be able to
link our on-line tech manuals to a database of graphics produced
without question a must-have in my toolbox, hardly a day goes by
that I don't find some screen information to capture. Whether it
is for training, documentation, troubleshooting, customer
support, reporting,or just to aid my own memory, the ease
and flexibility of FullShot enables us to preserve and share a tremendous
amount of information with a single click, and by doing so it enables
us to turn a great deal of that information into knowledge that
will benefit our company for many years to come.
"Thank you very
much for making FullShot the excellent product that it is, and please
feel free to share this letter with anyone who might wonder if FullShot
is right for them."